Citizen’s Charter

Shikhar Insurance Company Ltd. (SICL) is an established General Insurance Company promoted by a young team of reputed Industrial and Business Houses involved in various fields like Aviation, Banking, Manufacturing, Trading, Travel Trade, Media Houses etc.

Company’s Services All services related to Non-Life Insurance
Laws and Acts Company’s Act 2063; Insurance Act 2049; Insurance Rules and Regulations 2049; and other related Laws and Acts, including rules and regulations circulars issued by Beema Samiti.
Documents required to issue Insurance Policy All Insurance Policies          : Proposal form

Vehicle Insurance               : Vehicle Registration Booklet (Blue Book), renewal notice issued from previous insurance company (if any).

Marine Insurance               : Letter of Credit (L/C), Invoice, Proforma Invoice,

Constructor’s All Risk         : Contract Document, Bill of Quantity (BOQ)

Travel Medical Insurance    : Copy of Passport

Other Insurances               : As required by the company

Time taken to issue Insurance policy 3 days at most after acquisition of all the required information and documents to issue Insurance Policy.
Fees to be paid by insured for Renewed or New Insurance policy The total fee includes fees as declared in Insurance Policy/Tax Invoice, stamp fee and VAT.
Renewal Notice At the end of the one year Insurance period, the company issues Renewal Notice 4 weeks prior to the expire of Insurance.
Where to claim Claim Department of the company’s head office or any branch offices. Or email at
Time taken to complete claim process Within 3 weeks after acquisition of Surveyor’s report or other related information and documents.
Where to go for Share related jobs All the jobs related to Share Registrar are done at the company’s head office.
Quarterly Account Report As supervised by Beema Samiti and Nepal Security Board, Quarterly Account Report is published on National Daily Magazine, tri-monthly
Officers to receive complaints
The Company’s Head Office
First - Mr. Suraj Rajbahak  – Chief Administrator/Company Secretaty
Second - Mr. Dip Prakash Panday   – Chief Executive Officer

Contact Us

Shikhar Biz Centre
Fifth to Seventh Floor,
Thapathali, Kathmandu, Nepal
P.O. Box: 10692, Kathmandu Nepal
Phone No: +977-01-4246101, 4246102
Fax No: 977-1-4246103