Shikhar Smart Insurance - Insurance on the go is a chatbot by Shikhar Insurance. The chatbot is created to make our customer’s queries easily answered. You can assume Shikhar Smart Insurance as your virtual assistant who will answer your insurance queries.
A bot is a software program that operates on the Internet and helps users navigate or understand complex information systems. Shikhar Smart Insurance also helps users to understand complex insurance products and get access to insurance - on the go.
Shikhar Smart Insurance is available in Viber and Facebook messenger platform. You can scan the codes here to get started.
Anyone can access Shikhar Smart Insurance at any given time from anywhere around the world.
Please visit our official page, ‘Shikhar Insurance Co. Ltd’ on Facebook. You will see a button displaying message. Please click on the message button and you shall land on our chatbot. To get started, type ‘hello’.
Shikhar Smart Insurance can answer almost everything you will require like our products, our contact numbers, your renewals etc. You can also buy insurance, initiate claims and request a callback.
Shikhar Insurance will try and call within 24 hours to help you with your queries.
You may have to upload your picture or document in the chatbot according to the need.
Yes, the uploaded documents or queries are safe and confidential.
If your policy number for the insurance policy you are trying to enquire about is not with you at that time, you can ‘request a call’. We will get back.
Yes. You can also purchase insurance by using our chatbot. To purchase, simply scan our QR code on Viber and get in touch with us or contact us through our messenger.
Claim Intimation is a process where a policyholder intimates or informs about the claim of their respective insurance company. You can now send us a claim initiation by using our chatbot on Viber or Facebook Messenger.